The Public News Service published a story about Virginia tax filing laws that prohibit direct filing with the IRS. The article cites data from a Harris AP-NORC poll. 

A University of Chicago-Harris/AP-NORC poll found two-thirds of Americans believe they pay too much in taxes with too little benefit. Research shows there is truth to it, as some companies hire unenrolled tax preparers who lack qualifications and expertise in tax rules and policy. Speer pointed out people sometimes need their tax refund badly enough to use one of the services.

Read the full story here: https://www.publicnewsservice.org/2024-07-29/consumer/va-gov-youngkin-urged-to-implement-irs-direct-file/a91544-1