Senior Associate Director, Information Technology About Shamus Regan As Senior Associate Director of Information Technology at Harris Public Policy, Shamus Regan oversees the user support team, managing day-to-day operations as well as the implementation of larger scale initiatives that add value to end users. He is responsible for the development and maintenance of service level agreements (SLAs) and standard policies, procedures, and documentation to ensure high quality service delivery to Harris constituents. He coordinates user communication/training efforts and provides advanced technical support. Previously, Shamus spent a number of years as administrator of the Harris website. Prior to joining Harris, Shamus worked as a Support Specialist and Manager of Software Support for Social Science Research Computing at the University of Chicago, supporting two computer labs, conducting software training workshops, and assisting faculty and doctoral students with data analyses, from standard regressions to qualitative data mining. Before joining the University, Shamus conducted statistical analyses for a survey research firm that specializes in patient satisfaction reports for healthcare facilities; spent time at the National Center for Supercomputing Applications designing a Java-based web portal for real-time collaboration among K–12 teachers; and worked as part of a research project evaluating the scope and quality of forensic clinician reports in the Chicago juvenile court system. Shamus holds bachelor’s degrees in psychology and computer science from the University of Illinois and an MA in cognitive psychology from the University of Illinois at Chicago. His research focused on human knowledge acquisition and the nature of expertise. Contact Information Workstation 0043-6 773.702.0791 regan@uchicago.edu Recent News More news Alumni Profile: Alexandria Porter, PAC'23 Thu., May 16, 2024 10 Years at BIP Lab: Co-Founder Ariel Kalil on a Decade of Behavioral Insights and What Comes Next Tue., May 14, 2024 Cynthia Ma, MPP Class of 2025 Tue., May 14, 2024 Upcoming Events More events PKU-UChicago Summer School General Webinar with Alumni Perspectives Tue., May 21, 2024 | 8:30 PM Harris Evening Master's Program - Virtual Class with John Burrows Wed., May 22, 2024 | 5:00 PM Ask Admissions: SDG Challenge Program for High School Students Mon., May 27, 2024 | 8:30 PM